Overrides Blog

IT Management

IT management defined.

IT management refers to the monitoring and management of an organization's information technology systems (hardware, software, and networks). IT management focuses on how information systems work efficiently. Equally important is helping people work better. More and more organizations put IT at the center of their strategy. In the digital world, IT departments need to do more than ever and are becoming the cornerstone of reinvention.

IT management essentials.

An IT environment consists of a multitude of hardware, network and software components including computers, servers, routers, applications, microservices and mobile technologies. An IT infrastructure can be on premises, in the cloud or on a hybrid platform that integrates both.

IT managers monitor and govern IT systems to ensure they’re always available and function reliably. IT management responsibilities and tasks include:

-Determining business requirements for IT systems
-Managing IT budgets and costs
-Monitoring safety and compliance
-Controlling system and network security
-Implementing new software, hardware and data systems
-Providing technical or help desk support

The IT department is usually headed by the Chief Information Officer (CIO). Define your company's IT strategy and goals and ensure they are implemented. Many CIOs believe their role will evolve in the next few years. They look forward to a shift from maintenance and management to higher value strategic activities. A key task is to "implement meaningful digital changes through the creation of new tools, solutions, and business models."

Why IT management is important.

IT supports almost all business activities. Automation, data processing, and always-on connections have opened the door to previously unimaginable possibilities and efficiencies. It may not be possible to separate technology from day-to-day operations. At the same time, an organization becomes vulnerable if system performance slows down or fails. Network down, data loss, or malware can have a serious impact on your day-to-day operations. For example, the average cost of a data breach in the United States is $ 3.86 million. 1 IT management practices ensure that information technology is secure, highly available, and peak-level performance. CIOs may need to do more than invest in the latest service or system. Digital transformation requires innovation and strategic enablement. “For us, the CIO’s role is no longer the old back-office technology manager. There’s no boardroom conversation that happens without the CIO involved,” notes one IT executive.